meizyoo pworks always take pride in our product quality and our strict quality control system. In order to provide you with maximum peace of mind, we offer a 15 calendar days return policy after you received the item (which is shown by the delivery information).
If you have any problems about the item you purchased, please contact our customer service department through e-mail: dexidzsw.myshoplaza.com within 15 calendar days after receiving your order (which is shown by the delivery information). We will do our best to support your request.
I Return Process
To guarantee a fast and efficiently warranty process:
II Return Policy
Please notice that there might be a slight color difference between the product picture on our website and the actual product due to different monitors’ settings. We are committed to presenting the true appearance of the product, including its color.
But sometimes the color difference is inevitable. We are grateful if you can understand and accept the slight color difference.
If there was a large color gap between the actual product and the color displayed on our website. You can return the item. When you provide picture evidences, please take pictures of the product under natural daylight. Be noticed that not to take any pictures under nighttime lighting or under intense sunlight. These extreme conditions can cause unrealistic appear of the picture.
If it is our responsibility to generate a return, such as zipper malfunction, ripped or torn, obvious color difference, mis-shipped products, and major difference between the photographed product and the product that you have received, shipping fee might be refunded depending on the severity of the problem. But sorry that if you return because of personal reasons such as size doesn't fit, customer just dislikes the item or other subjective reasons, the shipping fee is non-refundable.
III Package Returned
About Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at dexidzsw.myshoplaza.com